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Privacy Policy

Privacy Policy

Update date: November 27, 2023

Effective date: November 27, 2023



Welcome to visit our products. When you use our services, we may collect and use your relevant information. We hope to explain to you through this Privacy Policy how we collect, use, store, and share this information when using our services, as well as the ways we provide you with access, update, control, and protection of this information. This Privacy Policy is closely related to the services you use. We hope you will read it carefully and make the appropriate choices according to the guidelines of this Privacy Policy when needed. We will try our best to express the relevant technical terms involved in this Privacy Policy in a concise and concise manner, and provide further explanatory links for your understanding.

By using or continuing to use our services, you agree to our collection, use, storage, and sharing of your relevant information in accordance with this Privacy Policy.

This policy will help you understand the following content:

1、 How do we collect and use your user information

2、 How do we share, transfer, and publicly disclose your user information

3、 How do we protect your user information

4、 How do we use cookies and similar technologies

5、 How to transfer your user information globally

6、 Your authority

7、 Change

8、 Protection of minors

If you have any questions about this Privacy Policy or related matters, please contact us through Contact us.

1、 How do we collect and use your user information

(1) The situation where we collect your user information and what your user information we collect

1.1 When you leave an “online message” on the INSPIRE ROBOTS website, apply to download a product white paper, have an instant chat, or interact with INSPIRE ROBOTS sales representatives, support professionals, or participate in INSPIRE ROBOTS exhibitions or meetings organized by INSPIRE ROBOTS, we will collect your basic information, including (1) your name, your company name, your position, your industry, and so on Your specific ideas and needs; (2) Contact information (email, phone number).

The email address you submitted is one of the designated contact methods for you and the INSPIRE-ROBOTS website, used to receive relevant business notifications (such as new product launches, service changes, regular email marketing advertisements, etc.).

The information you provide in category (1) of this article will help us better understand your service needs for the INSPIRE ROBOTS website, so that the INSPIRE ROBOTS website can promote and introduce products to you in a targeted manner; The INSPIRE ROBOTS website may use the above methods to promote, promote products, communicate with you for business, or follow up on the information you provide in category (2) of this article.


If you only need to use basic services such as page browsing on the INSPIRE ROBOTS website, you do not need to provide the above information.

1.2 During your use of the INSPIRE ROBOTS website service, we will collect the following information:

Device Information: We will receive and record device related information (such as device model, operating system version, device settings, unique device identifiers, and other software and hardware feature information), device location related information (such as IP address, GPS location, and sensor information such as Wi Fi access points, Bluetooth, and base stations that can provide relevant information) based on the INSPIRE-ROBOTS website.

Log information: When you use our INSPIRE ROBOTS website or instant messaging services, we will automatically collect detailed usage information of our services as relevant network logs. For example, your search query content, IP address, browser type, telecommunications operator, language used, visit date and time, and the history of the webpage you visited.

When providing you with specific services, we will collect, use, store, provide and protect your user information in accordance with the provisions of this policy; If we collect your user information beyond the scope and purpose of this policy and the corresponding product service agreement, we will separately explain to you the scope and purpose of information collection, and obtain your consent before collecting your necessary information for providing the corresponding services; If you choose not to provide the aforementioned information, it will affect your use

(2) How do we use your user information

We use the user information you submitted and we have collected for the following purposes:

In order to provide you with services, we will send you information, notifications, or engage in business communication with you, including but not limited to push notifications necessary for the use of services;

In order to maintain and improve the service, and provide you with more personalized information display that meets your needs, we may create feature models and user profiles of user information from a certain service on the INSPIRE ROBOTS website, display and push information and possible commercial advertisements to you, including but not limited to news, market activities, and promotional information about INSPIRE ROBOTS products, or other content that you may be interested in. If you do not wish to receive the commercial electronic messages we have sent you, you can reply to unsubscribe via email prompt;

We may design, develop, and promote new products and services based on user information statistics; We will conduct statistics on the usage of our services and may share this statistical information with the public or third parties, but this statistical information does not include any identification information or unit name of you;

If the purpose claimed for collecting user information is exceeded, or if the user information is used beyond the scope of direct or reasonable association, we will inform you again and obtain your explicit consent.

2、 How do we share, transfer, and publicly disclose your user information

(1) Sharing

We will not share your user information with any company, organization, or individual outside of us unless we obtain your explicit consent. At present, we will seek your authorization and consent to share user information in the following situations:

Sharing with explicit consent: After obtaining your explicit consent, we will share your user information with other parties;

Sharing under legal circumstances: We may share your user information with the outside world in accordance with laws and regulations, litigation and arbitration resolution needs, or as required by administrative and judicial authorities in accordance with the law;

In order to facilitate transactions or assist in resolving disputes, in some cases, only by sharing your user information can transactions be facilitated or disputes or disputes between you and others be resolved;

Sharing with authorized partners: We may entrust trusted partners to provide services, so we may share some of your user information with partners to provide better customer service and optimize user experience. We will only share your user information for legitimate, legitimate, necessary, specific, and clear purposes, and only share user information necessary for providing services. Our partners have no right to use the shared user information for any other purpose.

At present, our authorized partners include the following types: customers, suppliers, service providers, and other partners. We send information to customers, suppliers, service providers, and other partners who support our business, including providing basic technical services, consulting, analysis, and other professional services. We will sign strict confidentiality agreements and information protection agreements with companies, organizations, and individuals with whom we share user information, requiring them to handle user information in accordance with our instructions, this privacy policy, and any other relevant confidentiality and security measures.

(2) Transfer

We will not transfer your user information to any company, organization, or individual, except in the following circumstances:

Transfer with explicit consent: After obtaining your explicit consent, we will transfer your user information to other parties;

When it comes to mergers, acquisitions, or bankruptcy liquidation, if it involves the transfer of user information, we will require the new company or organization holding your user information to continue to be bound by this policy. Otherwise, we will require the company or organization to seek your authorization and consent again.

(3) Public disclosure

We will only publicly disclose your user information in the following situations:

We may publicly disclose your user information with your explicit consent or based on your proactive choice;

Based on legal disclosure: We may publicly disclose your user information in legal, procedural, litigation, or mandatory requirements from government authorities.

(4) Exceptions to obtaining authorization and consent before sharing, transferring, or publicly disclosing user information

In the following situations, sharing, transferring, and publicly disclosing your user information does not require your prior authorization and consent:

Related to national security and national defense security;

Related to public safety, public health, and major public interests;

Related to criminal investigation, prosecution, trial, and enforcement of judgments;

For the purpose of safeguarding your or other individuals’ significant legitimate rights and interests such as life and property, but it is difficult to obtain my consent;

User information that you disclose to the public on your own;

Collect user information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels.

3、 How do we protect your user information

We attach great importance to your information security. We strive to take all reasonable and feasible measures to protect your user information. We have used security measures that comply with industry standards to protect the user information you provide, preventing unauthorized access, public disclosure, use, modification, damage, or loss of data. For example, we will use encryption technology to ensure the confidentiality of data; We will use trusted protection mechanisms to prevent data from being maliciously attacked; We will deploy access control mechanisms to ensure that only authorized personnel can access personal information, etc.

We will take reasonable and feasible measures to avoid collecting irrelevant user information as much as possible. We will only retain your user information for the period necessary to achieve the objectives stated in this policy, unless an extension of the retention period is required or permitted by law.

The internet environment is not 100% secure, and we will do our best to ensure the security of any information you send us.

In the event of an unfortunate user information security incident (leakage, loss, etc.), we will promptly inform you in accordance with legal requirements: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will promptly inform you of the relevant situation of the event through email, letter, phone, push notifications, and other means. If it is difficult to inform the user information subject one by one, we will take reasonable and effective measures to publish an announcement.

At the same time, we will also proactively report the handling of user information security incidents in accordance with regulatory requirements.

We will store the collected user information within the territory of the People’s Republic of China. If the user information needs to be transmitted overseas due to business needs in compliance with applicable laws and regulations, we will obtain your consent in advance and inform you of the purpose, recipient, security measures, security risks, and other information of the user information’s exit.

4、 How do we use cookies and similar technologies

To ensure the normal operation of the website, provide you with an easier access experience, and recommend content that you may be interested in, we will store small data files called cookies on your computer or mobile device. Cookies typically contain identifiers, site names, and some numbers and characters. We can only read the cookies provided by the INSPIRE ROBOTS website.

With the help of cookies, you can store your preferences and other data. When you visit again, we will display the information you need; Alternatively, the INSPIRE ROBOTS website can identify your source website through cookies so that we can track the advertising effectiveness of the INSPIRE ROBOTS website.

You can manage cookies according to your preferences, and you can also clear all cookies saved on your computer. Most web browsers have a feature to block cookies. But if you do this, you will need to change user settings every time you visit our website. For detailed information on how to change browser settings, please visit the relevant settings page of the browser you are using.

In addition to cookies, we will also use other similar technologies such as website beacons and pixel labels on the website. For example, the email we send you may contain an address link to our website content, and if you click on that link, we will track that click to help us understand your product or service preferences and proactively improve our customer service experience. A website beacon is usually a transparent image embedded in a website or email. By using pixel labels in emails, we can determine whether the email has been opened. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.

5、 How to transfer your user information globally

In principle, the user information we collect and generate within the territory of the People’s Republic of China will be stored within the territory of the People’s Republic of China.

Due to our provision of products or services through globally distributed resources and servers, this means that with your authorized consent, your user information may be transferred to or accessed from overseas jurisdictions in the countries/regions where you use the products or services.

Such jurisdictions may have different data protection laws, and may not even have relevant laws in place. In such cases, we will ensure that your user information receives sufficient and equal protection within the territory of the People’s Republic of China. For example, we may request your consent to cross-border transfer of user information, or implement security measures such as data deidentification before cross-border data transfer.

6、 Your authority

During your use of our services, we may provide you with corresponding operation settings based on the specific situation of the product, so that you can query, delete, correct or withdraw your relevant personal information. You can refer to the corresponding specific instructions for operation. In addition, we have set up a complaint and reporting channel, and your opinions will be promptly handled. If you are unable to exercise your personal information subject rights through the above channels and methods, you can submit your request through the contact information provided in this Privacy Policy, and we will provide feedback in accordance with laws and regulations.

When you decide not to use our products or services anymore, you can apply to cancel your account. After account cancellation, unless otherwise provided by laws and regulations, we will delete or anonymize your personal information.

7、 Change

We may revise the terms of this Privacy Policy in a timely manner. When changes occur, we will remind you of the new Privacy Policy and explain the effective date when the version is updated. Please carefully read the revised Privacy Policy. If you continue to use our services, you agree that we will process your personal information in accordance with the updated Privacy Policy.

8、 Protection of minors

We encourage parents or guardians to guide minors under the age of eighteen to use our services. We suggest that minors encourage their parents or guardians to read this Privacy Policy and seek their consent and guidance before submitting personal information.

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